Here is your one stop shop to finding everything you need to know about window well covers. Browse through all the different options and choices you have before you finally make your window well cover purchase. Some frequently asked questions like: “How does a window well cover help keep your home secure?”, “What’s the difference in materials that can be used? Will the covers I want complement my landscaping?”, or “Should I get custom window well covers or just go with pre-made?” can be answered here. If you can’t find what your looking for don’t hesitate to contact us with any of your questions.
Everything was great and a seamless experience. I didn’t have to be there for measuring or install and the cover fits perfect. Very fair price as well. I would recommend to anyone. Just need to have the expectation that from measure to install was 5 weeks for me, but that’s what they said it would be (4-6 weeks). I called in for an update at one point and they got right back to me with answers on progress. Solid job on all points of contact.
This was seriously the easiest, least invasive, home improvement project I’ve ever done. We needed a cover for one of our egress windows so I called their office to get the process started. The lady on the phone was very nice and explained my options. After picking which one I wanted, they just ran with it. I wasn’t required to be home for any of it which was nice. They stayed in touch mostly through text (which was SO nice and easy). They came when they said they would and the cover looks great. I couldn’t have asked for an easier process.
One custom window well did not fit exactly, and the installer said he would have it made exactly to fit. We were not charged until the work was completed to specifications, and a follow-up phone call was made to assure we were satisfied. I consider this excellent customer service, and the product was as good as advertised.